Where We Service
Realcorp Commercial Cleaning service all areas of Melbourne & Adelaide. Please see some of the specific suburbs we service below, however this list is not exhaustive. Contact us for a quote or to discuss your commercial cleaning needs today.
MELBOURNE
- Richmond
- South Yarra
- Southbank
- Dandenong
- Port Melbourne
- Abbotsford
- Collingwood
- East Melbourne
- St Kilda
- Port Melbourne
- Hawthorn
- Carlton
- Docklands
- Camberwell
- North Melbourne
- Fitzroy
- Welland
- Beverly
- Croydon Park
- Prospect
- Morphetville
- Plympton
- Eastwood
- Port Adelaide
At Realcorp we use top-line cleaning equipment and techniques to ensure that our service continues to remain above the curve.
All procedures are strategically assessed to ensure that equipment is highly effective, environmentally friendly and safe for our staff and clients.
For over 75 years in Australia, Oates have been the leaders in innovation and design of cleaning equipment and products. Notably, Oates have developed and in our opinion are the best in their field in micro fiber flat mopping systems. These systems extract more dirt than conventional mops, require minimal or no chemicals and can be washed and reused which results in a low carbon footprint. Realcorp work with the Oates Innovation team to test new products and provide direct feedback on industry needs.
our staff on the ground. Staff are required to check in and check out of each shift by scanning their phones to a GPS tracked QR tag located at each site. The system measures to the second how long each staff member has been on site and alerts management if there are ever ‘late’, ‘under scheduled time’, ‘over scheduled time’ or ‘no
show’ shifts. All of our specific site scopes are also loaded into FreshOps and staff are required to sign off tasks, upload photo verification (if required) and provide completion comments for each shift. Every shift is required to be approved online by the Site Manager.
Karcher are a global leader in efficient, resource-conserving cleaning machinery. Karcher share our philosophy of constantly trying to achieve the best solution to every cleaning task, and for this reason Realcorp use Karcher for the majority of our machinery needs. Realcorp has direct access to Karcher Australia headquarters and regularly attain advice on which of the 1,300 patented machines and products are best suited for each of our clients’ unique requirements.
Realcorp use Victorian Cleaning Supplies for our consumable, general equipment and maintenance requirements. Victorian Cleaning Supplies have significant industry experience and our experience has shown that they deliver a professional and friendly service.
Processes for Keeping Your Office Clean
Our commercial cleaning services are underpinned by thorough systems of operations, accountability, inspection, reporting, and responsive communications.
Our 6 Systems of Operations & Accountability
FreshOps
GPS, Cloud based software to track cleaning time, attendance, task scope and on-site team management in real time.
Recruitment Process
Proprietary multi-layered recruitment process to recruit quality candidates.
Training
Site specific training, ensuring our team knows exactly what to do, what needs special attention, and how to diligently clean without disrupting your business operations.
Quality Checks
Weekly quality checks by Realcorp Management (internal) and periodic quality checks with key client contact.
Communication
Open communication between your management and our team to ensure focus items are identified and quickly addressed.
Reporting
Detailed regular reporting submitted to you by our cleaning inspection management team. We ensure that you stay across the scope of works that have been completed.
THE 9 KEY PILLARS
Here at Realcorp we have 9 key pillars that underpin the way we approach our commercial cleaning & aged care labour hire services. These flow into the key benefits and what you can expect when you choose to partner with Realcorp.
Quality Framework
- FreshOps, our comprehensive cloud-based software with GPS capability, used to track time and attendance, manage scope and manage our team. By engraining the use of leading smart tech in our company, it allows for efficient and effective practices for our happy clients.To learn more about what smart tech you should expect your cleaning contractors to be using, read the below article written by Realcorp Founder and Director John Reale in FM Magazine.
- Multi-layered recruitment process to ensure that only the best candidates are selected for employment with Realcorp.
- We offer site specific training for all team members to ensure they are confident and empowered to work within your building space.
- Periodic quality walks performed with key client contact to ensure our work output is meeting your high expectations.
Industry Thought Leaders
Realcorp Founder and Director, John Reale, is a regular participant in industry magazines including InClean and FM, sharing his thoughts on current and pressing industry issues, and to contribute valuable tools and insights with an ultimate aim to improve the cleaning industry.
Direct & Fair Employment
Realcorp is proud to confirm that we only engage staff via direct employment. We have no subcontractors on any of our sites.
All employees are paid in accordance with the Cleaning Services Award and Fair Work, which includes award rates and full compliance with superannuation, work cover, payroll tax, portable LSL and other Fair Work obligations. In an industry where subcontractors are too often engaged on sub-legal terms, we are strong believers that paying our team fairly is not only the right thing to do from legal and ethical perspectives but aligns with our long-term strategy of keeping our team engaged and their strong performance maintained.
Labour Hire Licensing
To learn more, read the following article written by Realcorp Founder and Director John Reale in InClean Magazine.
Cost
In an industry where unfortunately cheap, unregistered and non-compliant operators are widespread, we do not compete to be the ‘cheapest’ – but we compete amongst the best in the industry to supply consistent quality, high end work and provide you the best value for money. We know we have been successful in positioning ourselves in this industry with our excellent client retention rates exceeding our already ambitious internal benchmarks.
Big Enough to Cope, Small Enough to Care
Realcorp is a medium sized business. The owners of the business play an active role within the day-to-day operations of the business and personally see to it that all of our clients receive the service that they deserve.
Simultaneously, management of Realcorp have had extensive experience when it comes to large contracts and have the systems and processes in place to be able to provide an exceptional service no matter the size of the engagement.
Environmentally Conscious
Environmental consciousness is an area of importance that is emphasised within Realcorp from the top down. We believe that it is our obligation to be respectful and proactive when it comes to looking after the environment. We specifically train our staff on the importance of recycling, responsible waste management, and the use of environmentally friendly cleaning supplies wherever possible.
Equality & Diversity
As supporters of equality and diversity within the workplace, we believe that every employee is entitled to a working environment which promotes dignity and respect. It is for this reason that management of Realcorp are fully committed to equality and diversity within our workforce. All employees, whether full time, part time, or casual, are treated fairly and equally and with respect. All employees are helped and encouraged by management to develop to their full potential.
Trust - More than just a word
Trust is an easy word to say but a confidence that needs to be earned. At Realcorp, we don’t take our clients for granted. In fact, we strive to earn your trust and once we have delivered, we strive to keep it. That’s what makes our clients stay with us. We adapt, evolve and grow with our clients and we believe this differentiates us from our competitors.
If you have any questions on how we work, or how we can work together, please contact us.